October was also notable because the majority of new license users opted to use a ‘softphone’ installed on their Windows device, rather than a conventional desk-phone.
Xelion’s softphone client is a versatile communications endpoint designed to be the central hub for all business communications. This means there should be no need for multiple tools and portals to manage communications.
Dave Reynolds, managing director of Xelion UK, said, “The number of business staff now using the Xelion hosted telephony service for home working has surged since the pandemic began, and this has hit a new peak with our record month in October for new users. Not surprisingly, with space for office work at a premium in most homes, the majority of new users are opting to have the Xelion softphone installed on their notebook computer, rather than have a desk-phone. We are committed to supporting our channel partners and their customers meet the business communication challenges presented by the pandemic emergency.”