Wildix has announced a series of key leadership appointments.
After delivering 31 per cent annual recurring revenue growth and maintaining a 94 per cent customer retention rate, Wildix is expanding its leadership team.
"Wildix has always been driven by innovation — but it’s strong leadership that turns innovation into real results," said Steve Osler, CEO, Wildix. "With these appointments, we’re expanding the leadership behind our global success, strengthening expertise in technology, people and channel growth to help our partners and their customers lead in a market that never stands still."
Dimitri Osler has been named chief innovation officer (CIO) As co-founder and the architect of Wildix’s technology, Osler spent more than two decades working on UCaaS industry innovations, including the launch of WebRTC-integrated PBX.
As CIO, he will lead the innovation roadmap, focusing on emerging technologies and disruptive solutions that create new revenue opportunities for the Channel. He will collaborate closely with R&D, sales and marketing, as well as newly-appointed CTO Vasiliy Ganchev, to identify key initiatives and bring solutions to market.
Ganchev has more than 15 years’ expertise in telecommunications, VoIP and software engineering. He has played a pivotal role in Wildix’s technology evolution.
Promoted to CTO, he will execute on the product vision, leading the release of WMS 7, the company’s most advanced platform to date, while steering the development of industry-specific solutions such as x-hoppers for retail and x-bees for sales acceleration — both designed to automate workflows and unlock new revenue streams for partners.
"For over a decade, Vasiliy has been instrumental in shaping Wildix’s technology, turning our boldest ideas into solutions trusted by over a million users every day," said Osler. "As I transition into my new role and pass the CTO responsibilities to Vasiliy, I’m confident his leadership will carry forward our vision and propel our technology and partners to new heights."
Roberta Terranova has also been promoted to chief people officer (CPO). Since joining the company in 2021, she as changed HR from an administrative function into OneHR, a unified framework that connects people strategy, processes and culture across every region. Under her leadership, the company has grown its workforce by 15 per cent every year.
In her expanded role as CPO, Terranova will focus on attracting and developing talent.
Finally, Mike Piccolotti has been appointed country leader for the Americas. With more than 20 years’ UCaaS experience, including a decade in senior roles at RingCentral, he brings a track record in scaling revenue, forging strategic partnerships and building high-performing teams.
As country leader, Piccolotti will spearhead Wildix’s growth across North and South America, using deep industry expertise and a partner-first approach to capture new opportunities.