Webinars, online and face-to-face training are all being staged to inspire greater understanding of OpenScape Business – a complete UC solution for SMB’s from Unify, formerly Siemens Enterprise Communications.
Two recent engineering courses took place in the north and south of England to provide a valuable technical overview of product developments and installation techniques. Basic set-up, programming, licensing and configuration formed part of one four-hour course at Nimans’ Manchester HQ.
A Sheffield-based dealer remarked afterwards: “It was a thoroughly worthwhile experience and we found the face-to-face training very beneficial. It was particularly useful to gain a greater understanding of the capabilities of OpenScape Business and understand just how this very powerful business solution will help us ultimately secure more customer orders. The course was informative and interesting and gives us a solid platform to move further forward with renewed confidence and vigor.”
Paul Burn, Nimans’ Head of Category Sales, says the company is determined to offer the highest levels of training and support in a variety of flexible formats.
“As the official UK distributor for Unify we want all our customers to have the knowledge to maximise sales opportunities. Training is a key area for Unify and ourselves whether online or as part of classroom style courses. It’s imperative resellers have the sales and engineering support to succeed and migrate into new areas of product innovation.”