- Core Platform
- Soft, virtual and traditional hardware PBX, deployment, Maximiser OS programming techniques and tools
- Unified Communications
- Including Microsoft Lync remote call control
- Embedded Applications
- IP softphones for PC, Mac, smartphone and tablets, embedded Business Management tools, including Call Recording
- Enhanced Business Management
- Call Centre & CRM integration techniques
- Advanced Maintenance & Diagnostics
- For experienced SpliceCom specialists
“The emphasis of our new training courses simply reflects the evolution in channel demand for SpliceCom products” says Stuart Bell, Channel Development Manager for UK and Ireland. “40% of new SpliceCom systems sold are now Soft PBXs, residing on either dedicated servers or living somewhere within the ‘cloud’. For the IT Resellers we are now attracting, this ‘virtual' world typically exists within their data centre. As such, they view the addition of more apps to their core network, in the form of SpliceCom telephony solutions - Soft PBX, Secure Mobility and Business Management - as both "sticky" and a huge benefit in their quest to drive more traffic through their primary revenue generator,” says Bell.
"We've seen a rapid adoption of the SpliceCom Soft PBX and associated apps amongst the IT channel community," continued Bell, ”which is just one of the reasons why our mix of soft and hard PBX sales has changed so dramatically over the past 12 months. Our new training courses and enhanced On-Boarding package comes as a direct result of working closely with these IT VARs and continues to build momentum for both our channel partners and SpliceCom.”