Noble Systems has announced the release of Noble Composer X.2, the latest version of its agent desktop interface that unifies the agent environment and makes it easy for contact centre managers to build sophisticated agent workflows.
Colin Chave, General Manager of Noble Systems EMEA, says “The Composer X Agent Desktop offers unmatched flexibility, customisation and feature functionality to drive productivity for the contact centre, increase agent efficiencies and optimise results. Our continual product development efforts rely strongly on client feedback, resulting in new tools to improve agent workflows and enhanced features that help simplify management functions.”