The new offerings include professional services as a service (PSaaS), support as a service (SaaS), and marketing as a service (MaaS). These services aims to provide help where it’s needed so partners can focus on running their core operations.
Jon Dailey, sales director, NFON UK, said, “When a small or medium-sized business needs help choosing a cost effective and scalable cloud communications solution for today’s hybrid working, we strongly believe the best guidance comes from its local IT channel partner.
“With this in mind, we’re proud to offer a range of new services designed specifically to help our partners succeed every step of the way with raising awareness and accessing knowledge so they can best support their local SMEs.”
The new PSaaS offering gives partners access to a dedicated team of professional services engineers. The team can assist in the technical implementation of projects through consultation and support or by carrying out the technical delivery of a project from start to finish.
The MaaS offering provides partners with access to a dedicated team of marketing professionals. This team can implement and deliver comprehensive marketing support and drive effective campaigns across their entire business model.
The SaaS offering gives partners access to a support team when they need assistance to support their customers. With SaaS, partners can tap into professional support services without an in-house team. This offers expert assistance as well as the flexibility to scale up as needed, to keep support costs under control.
Myles Leach, managing director, NFON UK (pictured above), added, “We understand the difficulties that small and medium-sized enterprises are facing in the aftermath of the pandemic and economic crisis, and we believe that our innovative service offerings will make a real difference for businesses across a wide range of industries.”