With industry forecasts of a 25% year-on-year growth in network-based devices, Nimans is expecting big demand for the out-of-the-box facility – in partnership with Polycom - that speeds up the delivery process and enables handsets to be sent straight to site without any engineer programming.
Ian Brindle, Nimans’ Head of Conferencing and Handset Sales, says the service will save resellers time and money and eradicate inconvenience to improve customer satisfaction.
“With the continued rise in hosted and market predictions of a significant acceleration in demand for IP end points, we are delighted to offer this time-saving provisioning service. Devices can now be shipped direct to site and immediately connected to a network without the reseller having to get involved. It’s a very convenient zero touch process.”
The streamlined service currently covers Polycom devices but there are plans in the pipeline to roll out a similar initiative with other manufacturers later this year.
Ian concluded: “We are responding to market trends as we recognise the complexities of IP. We want to make life as easy as possible for our customers by ensuring the whole end-to-end buying process is smoother, quicker and slicker.”