Univerge Blue Connect “with” Microsoft Teams and Univerge Blue Connect “for” Microsoft Teams allow customers to choose between integrating Univerge Blue Connect within the Microsoft Teams application or using a Univerge Blue Connect side-by-side with Microsoft Teams.
“These two packages come fully integrated with NEC’s recently introduced comprehensive, cloud-based unified communications solution,” explained Andrew Cooper, sales director, NEC UK & Ireland. “They combine the best of both solutions by enabling customers to use Microsoft Teams for collaboration and NEC Univerge Blue Connect for business-grade, cloud-based phone system features, such as contact center, and advanced call routing.”
Univerge Blue Connect “for” Microsoft Teams integrates reliable PBX functionality into a Microsoft Teams application and is ideal for customers who want to make all calls through their Microsoft Teams app without needing advanced features like call center. Univerge Blue Connect “with” Microsoft Teams adds all advanced features of an enterprise PBX, including contact center, to a Microsoft Teams environment, while still using Microsoft Teams for collaboration, chat, meetings and file management.
Ram Menghani, president of product development for NEC Enterprise Communications Technologies, added, “Microsoft Teams saw a tremendous uptick in user adoption in 2020 and succeeding months. Knowing that many of our customers use Microsoft Teams, developing a solution that complements Microsoft Teams was a natural next step for our Univerge Blue Connect platform.
“By combining the strengths of Univerge Blue and Microsoft Teams, our customers get the best of both products with cloud-based collaboration, contact center, and telephony capabilities.”