Established in 1999, RDC has over 19 years’ experience in providing telecommunications, systems maintenance and customer support with a friendly and consultative approach. “When considering my decision to handover day to day control, I knew that Fidelity Group would be a company we could trust to look after our customers in the expert manner that we have for the past 19 years,” said Roger Collings. “Fidelity have been a professional and reliable partner of RDC for 8 years, and we know that they will continue to provide our customers with an unparalleled service.”
Fidelity Group Managing Director, Alan Shraga, commented, “I see this acquisition as an exciting opportunity to bring our expertise to RDC’s customers and the Leicestershire area. We’re fortunate to have continued support from Roger as a consultant moving forward, as we implement the transition with his experienced team. Our businesses have always worked extremely well together, and we look forward to the continued success of our partnership.”
Fidelity Group brings together technical knowledge and commercial understanding with services from tier one suppliers to best fit customer requirements.
Fidelity Group will continue to provide a range of telecommunications, system maintenance, data and energy services to RDC customers, in addition to added value through other joined-up communication services, including but not limited to:
– Calls and Access
– Hosted Telephony
– Mobile Services
– IoT Solutions
– Cloud Hosting
– Data and Connectivity
– Energy savings and consultation services; and
– E-learning and classroom training.
RDC customers will be supported day-to-day by RDC and Fidelity Group staff based in Leicester and will receive additional support from the Fidelity Group Head Office team based in Henley-on-Thames.