The new integrations for Colt Cloud SIP connects platforms from communication service providers (including Genesys, Twilio and Zoom) to the Colt IQ network.
The company said this service is ideal for companies with a hybrid workforce, looking to boost collaboration and improve their customer experience with a secure, high-performance cloud-based voice solution which integrates with other cloud platforms.
Peter Coppens, vice president, product portfolio, Colt Technology Services, explained, “We’re excited to welcome global leaders Genesys, Twilio and Zoom to our popular partner ecosystem, at a time when more and more businesses are moving voice to the cloud.
“It’s a perfect fit for the modern workplace: there’s no physical hardware to manage; it’s secure and resilient; costs are transparent and it suits a hybrid workforce. Managing providers, contracts and provisioning is the time-consuming part.
“With Colt Cloud SIP, we solve that problem for our customers, interconnecting their applications to voice services almost anywhere in the world.”
Colt is also extending its Teams voice activation through Direct Routing and Operator Connect to three new countries: Slovakia, Luxembourg and Norway.