Arrow will initially deliver Citrix ADC (application delivery controller) and Microsoft 365 as fully managed services to aid optimal app compliance, upgrade, configuration and back-up. Both services will be available via ArrowSphere, its multi-tier cloud platform.
“Application managed services enable customers to improve internal efficiency, increase user-satisfaction and free internal teams to focus on moving forward instead of spending time understanding the myriad of technical challenges that present themselves when installing applications in the cloud,” said Patrick Roussel (pictured), VP of cloud in EMEA for Arrow’s enterprise computing solutions business.
Citrix ADC is described as a comprehensive application delivery and load balancing solution, allowing businesses to deliver a great user experience anywhere on any device.
With the ability to install a secure virtual appliance into a customer’s environment providing a fully managed Citrix ADC, new applications can be onboarded as required and vulnerabilities can be proactively monitored, making preventative changes automatically and alerting to issues.
“Citrix appreciates the significant investment Arrow has made so channel partners can provide additional services and solutions that help customers get work done and perform at their best,” said Ethan Fitzsimons, managing director, head of distribution and channel sales for Citrix worldwide channel sales and ecosystems.
“These offerings empower channel partners to deliver a process of managing, maintaining, versioning and upgrading applications throughout the entire cloud customer lifecycle so organisations can continue to meet business objectives while data is secure and backed up.”
Similarly, cloud backup for Microsoft 365 will provide fully managed backup-as-a-service solution, allowing customers to back up the key content stores from their tenancies which can be easily restored through the self-service portal. Setup is easy through the automated onboarding service, Arrow said, and options will also be available for end users to self-restore their own emails from the backup.