As with any product, benefits for your customer, pricing and availability play an important role, but for more complex devices there’s more to think about than just the monetary transaction. Here, the services available become just as important as the product itself. They can even add to recurring revenue if you wish to play a more active role in managing this.
The services available to support the successful implementation and ongoing management of certain hardware can be incredibly important for many resellers in delivering their projects.
Maximising the opportunities through the services available
We hear it time and time again. Many resellers don’t have the resources available to take on what are considered to be some of the more complex product sets.
We get this; it’s hard to offer everything and ensure your team are able to support it. That’s why we’ve worked to develop a whole new range of services to help ease deployment of products such as 2N’s access control.
The opportunity for these product sets are huge and we don’t want our partners to miss out. With the rise of more integrated solutions, it only makes sense that a business’ comms solution would integrate access control too. We’ve all become accustomed to working anywhere, isn’t it time we were present anytime, anywhere too?
With the ability to remotely answer the door, accept deliveries and create timesheets for staff in the office, and much, much more. 2N’s solutions offer some incredible features to enrich the all-IP experience.
The services available
ProVu has developed a range of services in four key areas, as below.
- Project design consultation and pre-sale compatibility investigation: We can help you to plan out a project with product recommendations, set up locations and interoperability testing to ensure your project will meet the requirements prior to purchasing the hardware.
- Remote installation of IP access control: For those who want to install the kit themselves we can arrange for our technical team to be available at a pre-arranged time to provide remote assistance giving you peace of mind that no matter what difficulties you run into, our team are on-hand to assist.
- White label installation: We have a team of specialists available to complete the install for you; they will travel to site and complete the install to a high standard.
- Training: Want to equip your team with the skills to carry out your own installs? We can help train you up to add a new service to your offering and add an additional revenue stream.
Hardware will continue to play an important role in the Channel ecosystem for the foreseeable future. Whilst many people may be going mobile, offices and warehousing cannot.
We are currently enabling freedom for workers with the mobile workforce, and IP Intercoms and access control is just another way of doing this. It does however require hardware and some expertise, but we have looked at the obstacles and have set out to remove these, making it easier to get closer to an automated, work anywhere, anytime offering.
As we edge closer to the ISDN switch off, now is the opportune time to maximise the opportunities out there, but it’s not just desk phones.
2N’s range of IP access control and intercom devices can be a simple add on to many upgrading their systems and is often the obstacle to those not upgrading as they currently have an intercom, access control unit they want to form part of their infrastructure – it’s all about maximising the services available to support you in making that change.
The demand is out there, it’s time for the Channel to take it.
ProVu distributes a wide range of VoIP products from a range of brands and manufacturers. Partners can place orders with the company online and ProVu will white label and drop ship directly to the end user anywhere in the UK and Ireland.
The company also has a hosted provisioning platform that can automatically provision devices as soon as the customer connects them. In addition, resellers can control and manage their entire IP phone deployment using ProVu's ProSys phone management service.
