In an upcoming webinar, you can discover the future of contact centre technologies with CallTower and learn how the company’s innovative solutions can revolutionise your business operations.
Join Paul Holden, vice president of EMEA sales at CallTower, to find out how your customers can benefit from smooth, multi-platform experiences that help ensure satisfaction at every touchpoint.
The webinar will be held on Tuesday 29 April at 11:00 BST. You can register for the webinar here.
Holden will discuss how CallTower’s contact centre solutions have been tailored to enhance efficiency, improve performance, and elevate the customer experience.
He will also explain how AI-powered automation lends a helping hand, deploying tools such as virtual assistants, chatbots, and intelligent call routing. These can help to ease operational challenges whilst also streamlining workflows, saving valuable time and resources.
During the webinar, he will demonstrate how CallTower empowers businesses to provide outstanding customer service while achieving operational excellence. By partnering with CallTower, you can together shape a future where exceptional communication and efficiency drive lasting change for organisations.
By joining the webinar you will learn:
- How to utilise your investment in Microsoft as a comprehensive phone system, replacing outdated on-premises systems.
- Ways to keep all data securely stored within the Microsoft environment, eliminating reliance on third-party providers.
- How to leverage Microsoft’s extensive ecosystem to integrate data, SMS, and Teams tools for enhanced productivity and maximized ROI.
- How to enable fixed-mobile convergence with eSIM technology, transforming mobile devices into secure Microsoft Teams extensions. Maintain one unified, compliant, and secure data set, ensuring all calls operate within Microsoft Teams, not on mobile networks.
- Ways to seamlessly connect back-office staff with contact centre and field workers on a single voice platform for streamlined communication.
Register for the webinar now.