Williams will be responsible for identifying opportunities to support voice, messaging, and identity and verification (ID&V) players with XConnect’s data sets and solutions. As well as evaluating new market, partner, channel and customer opportunities, he will further develop MNO relationships.
Williams most recently worked as director of programmes at Mobile Ecosystem Forum. He brings more than 30 years of telecoms industry experience, with expertise in business messaging, omnichannel, customer journey orchestration and mobile subscriber intelligence.
Eli Katz, CEO and founder of XConnect, said, “It is a pivotal time for the telecoms industry as we work towards restoring trust in communications and his extensive experience will add huge momentum to our mission. We are big supporters of the fantastic work that MEF does across our ecosystem, and James’s background makes him a natural fit for us, aligning closely with our vision for the future. He will make a great addition to the team, and we are ready to support the communications ecosystem’s convergence and transformation with his valuable contributions.”
Williams said, “XConnect is a great fit for me as a trusted player in the industry. Its mission to restore trust in communications matches up with my values and is an area where I can effectively apply my years of knowledge. I look forward to continuing to contribute to both the messaging and communications industry as a whole and, more specifically, with MEF where XConnect plays a significant role.”