“The last two years has seen strong investment in our UK operation which has expanded from servicing a single customer to now supporting 20 global brands and a community of 500 integrators across the UK, Ireland and The Netherlands” explains Richard Eichhorn, Sales Director EMEA, Data Communication & Security for WESCO Distribution, “The growth is in part due to our unique position as a distributor across the widest portfolio of critical data centre technologies backed by an in-depth set of services that help our partners differentiate in a competitive marketplace and meet tough implementation challenges.”
WESCO has expanded its range of Data Communications Products and Services including on-site project management, project schedule development, just-in-time inventory as well as highly tailored job staging including assembly and shipping.
“What our partners and customers are saying is that they want a distributor to be engaged for the entire lifecycle of the installation,” says Eichhorn, “Our strategy has been to develop and offer a set of value added sales and technical skills that provide a viable framework across every aspect of the project backed up by professionally executed ecommerce and logistical processes.”
Alongside a mature channel community, a growing number of FTSE 500 companies are also using WESCO as a preferred supplier. As Mark Burgess, Senior Data Centre Engineer at Salesforce.com explains, “We have partnered with WESCO over the last two years to ensure fulfilment of over 1000 product lines to 3 separate locations across Europe. The level of customer service has been second to none and the technical knowledge and strong vendor relationships combined with their global logistical capabilities have been crucial in helping us meet some challenging deadlines at projects across our state of the art data centre facilities.”
The success of the WESCO operation across the UK, Ireland and The Netherlands has also led to several exciting new vendor relationships. “A great example of this is the decision last year by CommScope, one of the world's premier network infrastructure providers, to expand its UK distribution channel for the first time in over 25 years resulting in WESCO becoming a fully accredited stockist and distributor,” adds Eichhorn.