VIA provides next generation VoIP Telephony and Web Conferencing in the cloud. Prior to developing the platform, VIA researched the top barriers that SMEs faced when migrating to the cloud, which focused around four main concerns:
Cost: “I want low up-front investment and no more long term contracts!”
Control: “Does migrating to the cloud mean I lose control?”
Security: “I don’t know where my data is. Is it safe?”
Functionality: “Does your telephony system in the cloud meet my requirements?”
VIA provides Hosted Lync with FREE calls to UK landlines, extremely low setup fees and only the first month’s usage is payable up front. With a simple per user pricing model, VIA has the confidence to offer 30 day rolling contacts from day 1, which reduces the risk for customers wanting to migrate to the cloud. VIA also offer FREE trials, allowing customers to try the service fully before they commit to any long term decisions.
The brand new customer portal provides advanced reporting, complete service management and cloud automation giving customers full control and visibility of their unified communications deployment. This is crucial for Lync adoption and ensuring maximum return on investment.
VIA recognises that communication is the life blood of any business which is why it offers the most resilient Hosted Microsoft Lync platform available, load balanced for business continuity across two of the leading data centre facilities in London from Level 3 and Equinix.
VIA offers the most comprehensive Lync packages, from basic telephony users to heavy contact centre agents with call queuing, recording and advanced analytics. All packages are available with advanced call routing, which means customers do not have to sacrifice functionality when moving to the cloud.
Alex Tebbs, Sales Director from VIA says “VIA is unique, we specialise in Hosted Microsoft Lync and we make sure we are the best in the business. We have worked tirelessly on the platform for the past 2 years, helping nearly 100 businesses migrate their communications to the cloud. VIA is committed to upgrading its feature set, keeping customers at the forefront of technology and staying one step ahead of the competition.”