The PartnerXL programme gives members reward benefits for sales success across the TelXL portfolio. Partners can become a reseller of Cxp, the company’s CcaaS solution that brings together voice, digital and omnichannel products.
Aaron Fox, chief executive officer, TelXL, explained, “The whole team at TelXL are excited about the launch of our partner programme. PartnerXL will empower the channel to provide the ultimate solutions to small and medium-sized contact centres.
“We’ll work with our partners to drive revenue and create exceptional customer experiences together by providing expert guidance and a dedicated support team.”
Andy Jones, chief revenue officer, TelXL, added, “Customer expectations are increasing, and businesses should have the availability to be contactable via a channel of their customer’s choice, receive personalised services, and have their issue resolved near instantly.
“Cxp is all about making it easier for businesses to interact with their customers, and through the PartnerXL programme we will empower our resellers to provide these solutions.”