In 2013 YO! Sushi was looking for a system that would improve the management of its Facilities and Assets including conveyor belts, fridges, freezers, cookers and air conditioning units, and its service supply chain for planned and reactive maintenance. Aeromark offered a single configurable solution and within three months the system was deployed, instantly saving management time and associated administration when managing subcontractors.
‘Our previous system resulted in needless expenditure, as we had no transparency of costs, which caused a financial impact on the restaurants ongoing expenditure. We needed a system that provided visibility and central control of finance, to ensure that faulty assets were fixed immediately within budget’. Said Mike Bonaker, Facilities Manager at YO! Sushi.
Following evaluation on different facilities management software at the Service Management Expo, YO! Sushi chose Aeromark Optimatics. ‘The ability for their system to be configured to meet exactly what we needed in terms of keeping the restaurant equipment and facilities running smoothly , faster response times to our restaurants and complete audit trails of subcontractor performance, are the reasons why we chose Optimatics as opposed to other software on the shelf’ said Mike.
Optimatics provides YO! Sushi restaurant managers with a single solution for asset management, a central storage for all data and integration with subcontractor systems. ‘This system allows restaurant managers to plan reactive jobs quickly and efficiently by simply using a Smartphone to scan the QR code on the faulty asset. The trouble ticket is then emailed to the subcontractor and they update the status allowing for reports on service level agreement hits to be generated’ said Mike.
Since the deployment of Aeromark Optimatics Asset Management, YO! Sushi’s assets costs and service intervals have improved through the visibility of subcontracting service history.
‘We find this systematic approach to operating much easier and we are reassured that the restaurant facilities will continue to be addressed within service level agreement as we are constantly tweaking features of the system to meet the needs of our business.’ said Mike.