The award was presented at ShoreTel’s Champion Partner Conference in Orlando, FL. ScanSource Communications was recognized for its high-quality channel enablement, business growth, and the quality of value-added support and services provided to the channel.
“We are honoured to receive this recognition from ShoreTel, as we share a similar commitment to helping our reseller partners grow and strengthen their UC business,” said Buck Baker, president of ScanSource Communications. “I would like to thank our team for their outstanding support in delivering the tools and services our reseller partners need to be successful, including sales and technical support, financial services, custom configuration, marketing support, education and training, and customer service.”
"We made the decision to move our purchasing to ScanSource over a year ago, and we have been delighted ever since,” said Greg Bertschmann, president, Harbor Networks, a ScanSource Communications reseller partner. “Their commitment to stocking, product knowledge, and delivery schedule are great, but it is their caring focus on customer satisfaction, both to Harbor Networks and to our end users, that makes them exceptional."
“ScanSource brings deep expertise in IP telephony and UC solutions to the ShoreTel sales network and shares our commitment to driving world-class customer satisfaction amid unprecedented growth,” said Mark Arman, vice president, international sales and worldwide distribution, ShoreTel. “With the high-quality value-added support and services they provide to our channel, ScanSource has shown itself as a strong partner that can best meet our customers’ needs.”