Leancall uses predictive dialler and call tracking technology to help small businesses streamline their outbound sales and customer service processes by automating high volumes of calls, while also allowing users to record call outcomes.
Unlike its competitors, Leancall is a complete online system which needs no hardware apart from a computer with internet access and a headset.
In addition, the Leancall outbound telesales service is the only cloud based call centre solution that offers a pay as you go model, so customers only pay for the phone calls they make.
Leancall is much more cost effective than traditional solutions, which were created for large businesses and often involve software and or hardware installations.
Leancall’s call centre offering is scalable, and available for 1 to 200 call centre or sales operatives.
The Leancall product is currently in public beta, which means that it is in a pre-launch test phase, but users can use the service by subscribing via the website. In so doing, their usage and feedback will help refine the product ahead of its official launch towards the end of April.
Managing Director Sam Bashton said, “Leancall is the Only ‘pay as you go’ call centre solution on the market and an outbound telesales campaign can be created for as little as £10 a month. No Hardware is needed; just a computer, headset and internet connection.
“Within two years we are aiming to be the number one provider of this technology and the management team’s mix of technical and marketing skills is perfectly suiting to bringing to market a cloud based predictive dialler and call tracking solution.”