Olive Communications plans to evolve its support model in response to an upward trend of increasing revenue from Cloud and Unified Comms (UC).
Having re-invested profits for the past three years, in addition to a £10m investment from BGF, Olive are now set to reap the rewards, leading on from a 100% increase in Cloud and UC revenues last year, and a pipeline to support continued exponential growth in this area.
Olive’s Chief Executive, Martin Flick commented; “Customer demand for our Cloud Managed Service Platform is increasing, affording huge customer benefits including; commercial flexibility, agile scalability and fully integrated functionality across fixed, mobile and applications without the need for significant Capex Investment.
“Given the uncertainty posed by Brexit, customers increasingly want scalability but without commitment, in order to react accordingly to emerging opportunities and unforeseeable challenges within the economy.
“We’ve been working for the past two years on an exclusive joint initiative with our most strategic partner, Vodafone, creating a blueprint for the future. This initiative now concludes with the advent of the Total Communications Partner program which goes live next month to the whole channel. Similarly, we’ve also been working with Mitel to develop an UCaaS strategy for Enterprise in the UK, which has kept Olive at the forefront of shaping industry thinking. This proposition is now being expanded to Olive’s ‘Global Cloud’, in partnership with major global providers.
“Having been heavily involved in developing these strategies with our key partners and investing in expertise, infrastructure and capability, we have enhanced Olive’s Cloud-based UC proposition; our aim now is to maximise the proven opportunity we have created.
“As a result, our plan now is to further evolve in order to scale our support capability for a strong growth phase.”
Further changes include relocation of the desk-based SMB team from Hatfield to its state-of-the-art HQ in High Wycombe, enabling greater capability and team integration. Olive’s Hatfield office will continue to accommodate SaaS development and support function and sales hot desks.
“Having enjoyed phenomenal growth in the past few years, made some acquisitions and gained significant investment from BGF, we have now cemented the building blocks for the next three years where we will be gearing up for further investment, fuelling an organic growth plan and some complimentary acquisitions later next year,” concludes Flick.