News

Nine Offers Holiday Cover To Resellers

MSPs
Nine Wholesale has recently launched Virtual Office, a back office support tool for resellers.

Summer’s here and it’s time to take some much-needed time off. In order to leave work behind for a week or two you need to have recruited, educated and trained your staff to a faultless standard – a process that takes excesses of both time and money.

Virtual Office is an innovative partnership providing comprehensive, white-labelled back office support for reseller businesses. This summer Nine Wholesale are offering new Virtual Office partners holiday cover for two weeks at the fantastic price of £250.

Nine Wholesale employ a team of high calibre customer service agents at their Gloucestershire headquarters who are trained in the complete life cycle of Telecom products. From call answering and message taking to fault management and complex billing enquiries, their role is to support resellers’ business needs, saving you time and money so you can totally relax on your summer break.

Virtual Office is split into various service packages to suit your individual business needs. This special offer includes:

•Access to highly trained billing & provisioning administrators

•Professional customer service, with call answering and message taking

•Resolutions to complex customer billing enquiries

•End-to-end fault management