Twelve resellers from seven different companies converged at Nimans’ Manchester headquarters for the first-ever Basic Telephony course – part of the company’s staff foundation training.
Attendees learned about mobile networking, IT services, convergence, UC and VoIP as well as general telephony as part of the day-long exercise, hosted by Nimans’ Learning & Development Officer, Matthew Broadbent.
“This was the first time we had rolled out our internal staff training course to the wider reseller community and it was an overwhelming success,” said Matt. “Resellers found the course very useful and it will be the first of many. We are looking to expand into other areas such as sales and management training.”
One Leeds-based reseller confirmed afterwards: “The course was very beneficial as telecoms is quite new to me. I come from the sales and advertising industry but we’ve set-up a new business venture where I’m the MD. The training was very comprehensive from basic to technical information and it’s given me a great platform to build and further develop my knowledge.”