Government has published its Digital Inclusion Action Plan as part of its strategy to promote and embed digital inclusion.
Mobile UK and the wider mobile industry have welcomed government's commitment to digital inclusion and the Digital Inclusion Action Plan that has been put forward.
Mobile UK said that this is a significant step towards a much-needed wider national strategy ensuring that everyone in the UK can benefit from digital technologies. However, it warned government investment is necessary alongside that of the industry to bridge the digital divide and support inclusivity.
Mobile UK’s director of policy and communications, Gareth Elliott, said: "Mobile UK support the government's Digital Inclusion Action Plan and its goals. We welcome its acknowledgement of the industry's ongoing role and contributions, and we are ready to partner actively to help address this challenge.
“However, this plan requires government leadership, and it's important to ensure a balanced approach, recognising that an over-reliance on industry for implementation and funding also has ramifications for the wider investment needed for robust and rapid mobile infrastructure deployment."
To outline some of the ongoing work being undertaken by our member operators to support customer nationwide, take a look at our digital inclusion infographic here.
Nicola Green, chief communications and corporate affairs officer at Virgin Media O2, said, “We welcome the government’s Digital Inclusion Action Plan and its leadership to drive digital inclusion across the UK.
“I’m proud that Virgin Media O2 is recognised in the Action Plan, having already connected more than 350,000 digitally excluded people through our pioneering programmes, such as the National Databank and Community Calling, which have provided devices, data, and digital skills to help people access essential online services - from applying for work, booking medical appointments, accessing training courses and keeping in touch with loved ones.
“We look forward to working with government to further tackle digital exclusion so more people can access the internet and transform their lives.”
Nicki Lyons, chief corporate affairs and sustainability officer at Vodafone UK, said, “Vodafone has long been an advocate of greater digital inclusion across society. During our time working in this space, we have learnt that the scale of our progress is directly linked to the success of our partnerships. Which is why we are delighted to be joining forces with Good Things Foundation, Deloitte and the UK government.
“Through the Digital Inclusion Action plan, we are establishing a common set of principles for businesses and organisations to commit to when it comes to responsible device donation. Not only will this help increase the number of devices donated to those who are digitally excluded, but it will also help reduce electronic waste and promote circularity. All while laddering up to Vodafone’s pledge to help one million people cross the digital divide by 2025, as part of a wider 4 million target through our everyone.connected programme.”
A Sky spokesperson said, "We welcome the government’s publication of its Digital Inclusion Plan today. As online services become increasingly essential in daily life, it is crucial that everyone can access and use them with confidence. Through our dedicated social impact initiatives and close collaboration with the government and industry peers, we remain committed to driving progress and closing the UK’s digital divide."
Russ Shaw, founder of Global Tech Advocates and Tech London Advocates, said, “The Digital Inclusion Action Plan is a welcome and necessary step in tackling the skills crisis facing the UK. Widening access to the opportunities of a digital economy is crucial to achieving long-term growth and encouraging innovation."