
Microsoft has announced a new telco industry data model in Microsoft Fabric.
This new data model is designed to unify all data—from network performance metrics to customer interactions – within a single analytics environment.
Telecom providers will be able to use the telco industry data model to manage and streamline how all their data is ingested, modelled, and analysed through native Fabric integration, an expanded data model and developer and visualisation tools.
The new native Fabric integration will allow providers to see a unified pipeline within Fabric’s analytics, governance, and visualisation framework. The expanded data model will include pre-built telecom-specific schemas covering network data, customer insights, and operational metrics.
In addition, the improved developer and visualisation tools will give providers a simplified, AI-ready solution that can help to reduce development and testing time, as well as making networks more resilient.
In a company blog post, Silvia Candiani, vice president of Microsoft’s telecommunications business, said that more than 50 per cent of Microsoft’s telecom customers are using Fabric for real-time business insights to optimise business and network operations.
Candiani added, “Customers like Telefónica, KPN, One NZ, and partners like Accenture, Infosys, and LigaData are using Fabric to achieve business results. The telco industry data model in Microsoft Fabric will enable telecoms to establish a strong data foundation to unlock AI-powered insights that fuel innovation, operational efficiency, and greater value across the entire organisation.”
The telco industry data model in Microsoft Fabric will be available early in April 2025.