Maintel is set to enable Inspired Dwellings with 4G to greatly enhance and increase the speed of communication between the high-end home improvement business and its customers.
Maintel is also faced with the challenge of re-aligning some 40 mobile connections and contracts on a range of costly different consumer tariffs with varying renewal dates, as well as delivering a considerably higher level of service than Inspired Dwellings has previously experienced.
Ben Tootill from Maintel said: “Inspired Dwellings has previously experienced a less than satisfactory level of service from another provider, and came to us with the expectation that we would swiftly remedy existing issues and advise and implement improved solutions.
“Our job will be to simplify the management of the Inspired Dwellings mobile estate, re-align its connections and considerably reduce time and costs to the business.
“We will also be implementing 4G to give the business greatly enhanced mobile broadband speed and download capability and ultimately help improve the service Inspired Dwellings delivers to its own customers.”
“We look forward to a long and fruitful partnership with Inspired Dwellings, offering our expertise, commitment to innovative new technologies and excellent customer service levels to help Inspired Dwellings achieve its own business aims.”
Bert McGaughey from Inspired Dwellings said "Our experience been of Maintel’s solutions and service levels have been so positive so far that we would find it very difficult to revert back to working with one of the mobile networks directly. In Maintel, we have found a telephony partner that we can trust and that we enjoy working with."