Avaya Platinum certification, which is held by only a handful of companies in the UK, is Avaya is the highest designation a Business Partner can receive and is much-coveted across the industry.
To achieve this status, Maintel has met a series of rigorous criteria that includes obtaining the highest levels of Avaya technical certifications and training, excellence in customer satisfaction, meeting or exceeding revenue attainment goals, and delivering best-in-class customer service and support as measured by an independent survey organisation.
Kevin Stevens, Chief Operating Officer at Maintel, says: “Naturally, this is a huge boost to our business. Our customers expect Maintel to work with the very best providers and Avaya more than fits that bill.
“Maintel has always maintained a commitment to technical excellence, quality service and customer satisfaction. This award will only serve to give existing and potential customers even greater reassurance about our strengths in all these areas as we work with them to find the best possible solution for their needs.”