The announcement comes after an incredibly successful 2017, which saw Invosys manage over half a billion inbound minutes.
The Manchester based organisation has seen significant developments company-wide over the past 12 months, including a string of internal promotions to strengthen the management team across the business.
Peter Crooks, COO explains more “Utilising exceptional technology is what we do best, and our core focus this year is on building the foundation for a new generation of products. Security and compliance is a hot topic, and one key area of focus is delivering this to specifically targeted industries who rely on encryption and privacy.
“As always, our UX priorities are on our partners and end users experience and it’s our key objective to make the complex simple. We’ll be ploughing some investment in to streamlining and automating the process for our partners, enabling them to better sell and support our products, which will include a focus on billing and ordering automation.”
Invosys has traditionally invested heavily in its staff, and as always development of the team is high on the agenda. This year Invosys will continue to attract the industry’s leading talent, and recruitment plans include welcoming global telecoms experts and onboarding fresh talent from leading technical universities, as well as promoting and nurturing current employees.
Peter Crooks continues, “Invosys drives innovation within the channel, leading from the front with cutting-edge technology and we’ve ambitious plans to continue to shake up telecoms in 2018.
“We’re dedicated to helping our customers to run their businesses more efficiently and more profitably through our cutting-edge technology, and our commitment to invest £1million into research and development in 2018 is a reflection of this. These are exciting times.”