The Birmingham-based IT service provider has appointed David Owen (pictured) as group innovation and product director, Neil Rampe as managing director of the communications division, and Mark Leadbeater as director of consultancy.
Since joining the organization in 2020, Owen has been responsible for growing the communications division, delivering year-on-year business growth during a time of significant market disruption, and bringing innovation across connectivity, IoT, collaboration and digital transformation.
In his newly created role, Owen will take on increased responsibility for product and innovation across all divisions, in line with Intercity’s strategy to ‘provide innovative solutions and deliver a world-class customer experience.’
“In the last 18 months, we’ve delivered significant transformation, including the development of a new private cloud platform, Unified Communications platform, IT as a Service, and CheckPoint Harmony,” said Owen.
“This new role is an exciting opportunity as I continue developing innovative technology solutions – and I’m thrilled to be handing over the baton to Neil Rampe, who I know will do an amazing job as the new managing director of Intercity’s Communications Division.”
Rampe joins Intercity having worked in senior positions for organisations including Alternative Networks, M247, and Cable and Wireless. In his role at Intercity, Rampe will be responsible for setting strategy, leading execution, and delivering profitable growth.
Rampe said his intention is to listen to customers and understand what they want so that Intercity can continue delivering the right propositions.
“Economic uncertainty and things like withdrawal of ISDN services in September 2023 are examples of challenges that we will help customers navigate. We all know the conditions are going to impact all of us and our job is simply to be a supportive partner, helping them survive, adapt, and seize new opportunities.”
Finally, following increased interest in the marketplace for advice on technology strategy, Mark Leadbeater, who began working at Intercity in 2016 as deputy chief technology officer, becomes director of consultancy, providing a “CTO as a service” solution while managing Intercity’s pre-sales team.