Highlight has announced the next stage of its enhanced SD-WAN support capabilities, designed to deliver service observability at scale across multi-vendor environments.
Service providers and enterprises can now take full control of their SD-WAN deployments with greater visibility, proactive support alerts and a reporting suite to manage and optimise network performance.
Highlight’s Service Observability Platform addresses this challenge by aggregating network metrics directly from diverse SD-WAN vendor dashboards via APIs, alongside all supporting network infrastructure. The platform then integrates this data into a unified, multi-tenant observability portal. This comprehensive view expands the capabilities of the SD-WAN, providing service providers and network managers with actionable insights, enhanced alerting and flexible reporting tools that are critical for maintaining optimal network performance at scale.
Highlight delivers enhanced alerting on both active and passive SD-WAN connections. It immediately alerts providers and IT teams as soon as there is any change to either primary or secondary connections, ensuring no surprises when backup connections are needed.
By consolidating data from multiple SD-WAN vendors and supporting networks into a single platform, Highlight also reduces the training requirements for IT teams, streamlining support across multiple technologies. Additionally, its flexible reporting tools allows managers to define SLA conditions, schedule reports, and identify developing trends. And since the platform retains the metrics indefinitely, managers can analyse performance trends over weeks and months.
Martin Saunders, COO of Highlight, said, “With the introduction of these advanced SD-WAN support capabilities, Highlight is setting a new standard for network observability. Service providers can now confidently manage multi-vendor SD-WAN environments at scale, ensuring high performance, reduced downtime, and a simplified support structure.”