Founded by the former head of telecoms at Vodafone William Goodall in 1992, Flextel established its position as a trailblazer in the telecoms market by becoming the first company in the UK to provide full online personal number selection and delivery via the internet.
The virtual number company appointed digital specialists at Vibe to build on the success of its iPhone app by creating a dedicated iOS and Android app with added functionality.
Using the app with a Flextel number allows people to instantly receive calls on any mobile, international or internet phone (VoIP). It also enables the user to select which phone to use to accept calls, using a single number for convenience and efficiency.
The app offers increased functionality, such as the ability to review credit, re-point numbers, create a call gateway, make use of the conferencing system, record calls or switch to a ‘do not disturb’ mode.
Commenting on the development, founder and chairman of Flextel, William Goodall, said: “We are always keen to embrace emerging technologies and enhance our customer experience. The Flextel app has been designed to be highly accessible and to allow fast and accurate re-routing.
“In today’s world of global travel and hyper-connectivity, the app can create a ‘mobile office’ by controlling incoming business or personal calls from any country in the world.”
Added John Rushton, digital director at Vibe: “It was key for us in the development process to enable full integration with Flextel’s systems in a way that ensured the creation of additional functionality and settings didn’t mean constantly having to update the app.
“The main focus for us was making the app as simple and accessible as possible, while providing a fast and accurate service which can be used in any country across the globe.”