Evolve IP has made Jabra its preferred hardware partner. Evolve IP UK solutions director, Scott Rixon, said, “We’ve developed a more strategic relationship with Jabra - who have become our preferred hardware partner. We can share their knowledge and expertise and offer our customers tailor-made solutions fit for purpose, which stand the test of time.”
Rixon said that Jabra shares many synergies with Evolve IP, which makes their partnership a natural fit across EMEA.
“There are many alternatives out there and the choice is good, however, what attracted Evolve IP (EMEA) is how their full product offering spans solutions for home workers, hybrid workers as well as call/contact centre workers,” he said.
“Jabra has an exceptional sustainability story that we would like to follow - from their renewable material choices, reduced packaging options, and the ability to replace parts and more. Jabra also has a second life for many of their products, which allows for a wider market to benefit from their technology.”
Rixon said that headsets are key to providing clear audio and improved experiences, as Gen Z influences continue to grow and hybrid work trends continue to adapt.
“We both recognise hardware technologies continue to reshape the general unified communications and contact centre markets,” he said. “Jabra is at the forefront of the end point arena with dedicated solutions for all use case scenarios. Hardware is not just hardware. It needs to be reliable, secure and create a positive user experience.
“For us, it’s all about the customer experience and having no weak links in the UC chain. Customers that interface with our platform need the best end points to communicate with. We know some organisations in the wider world are still using cheap headsets which were not part of the overall sales conversation."