Commenting on the process of switching to Elevate, Neil Watson, Head of Service at Entanet said: “Entanet is focused on excellence in delivering customer service, so we needed the process of migrating to Elevate to be seamless. The team from Strategic Imperatives were a pleasure to work with and ensured the shift was smooth and without issue.
“Imperatives’ onboarding team undertook full project management of the move from our somewhat outdated legacy system to the cloud-based Elevate, and handled the migration end to end in a highly professional manner. Not only that but they surprised us by identifying and resolving revenue leakage and reporting issues. We were impressed by how easily Elevate integrated with our existing systems.”
“Partner satisfaction lies at the core of Entanet’s approach to providing market-leading connectivity to our customers and Imperatives is the perfect provider for our billing. We feel adopting Elevate represents a strategic enhancement of our service which will prove hugely beneficial for our customers.”
Tim Sayer, Head of Business Development, Strategic Imperatives said: “As soon as we understood Entanet’s billing needs, Elevate became the logical choice. The system operates in real-time, responding instantly to updates in customer and pricing data, so it provides Entanet with total oversight of their business performance.
“We built Elevate when we recognised that the industry remains largely dependent on cumbersome, inefficient systems which often affect growth and profitability. At its heart is a clear focus on usability and simplicity. Our team worked closely with Entanet to ensure a smooth transition, whilst Elevate’s intuitive interface guarantees reduced training requirements and makes billing simpler, faster and more efficient. We are confident in its ability to offer Entanet a streamlined system, delivering accuracy it can depend on.”