Enreach has launched Voiceworks in the UK. Voiceworks offers a portfolio of hosted VoIP, fixed-mobile convergence (FMC), mobile services, connectivity, and cloud communications tools.
The solutions are exclusively for channel partners and are designed to give partners greater control, adaptability, and value.
Gareth Long, business development and product portfolio director at Voiceworks (pictured), said, “Voice is still at the heart of business comms – but the market around it has lost its focus. Channel is often an afterthought, with generic tech and transactional support. We created Voiceworks to bring voice back to the forefront of business communications.
“Many solutions in the market today rely on generic platforms and lack true channel support. Voiceworks is different, as part of the Enreach group we have our own technology stack, operate with a partner-first mindset, and have access to one of the most advanced UCaaS ecosystems in Europe.
“This isn’t about reselling or rebadging. It’s about building something better from the ground up, combining local focus with European scale.”
Voiceworks enters the UK alongside a new AI assistant product. Shomi, an AI-powered personal assistant, is Voiceworks’ first step into the smart voice space. It is designed to support users in real time during calls to help enhance productivity and communication insights.
The Voiceworks brand has been used in other European markets by the Enreach group. The company’s UK partner presence has operated under the Swyx brand, which will remain a part of the portfolio.