Eclipse’s Hosted PBX solution provides easy-to-use web based portals, accessible from anywhere giving partners and their customers complete control over telephone hardware performance without the hassle of managing on premise’ systems. The solution runs security, maintenance, software updates and ‘always-on’ connectivity as standard and allows resellers to add and remove users without costly adjustments to hardware set-ups. Total cost of ownership is greatly reduced for end users – up to 60% over legacy on-premise equipment.
“Hosted PBX gives our partners an excellent platform to increase sales opportunities with a host of value-add services,” said Henry West, head of channel at Eclipse. “Our dedicated account management and technical support teams are already working with resellers to help their customers evolve from traditional voice services to IP-based communications networks.”
This Hosted PBX service is run over Eclipse’s dedicated, next-generation network, offering built-in quality of service, security and resilience. Eclipse’s solution has been built using Broadsoft’s market-leading Broadworks applications platform; used by 18 of the world’s top 25 telecommunications companies. Fully certified to ISO 9001 for overall quality management, ISO 22031 for business continuity and ISO 27001 for data security, this service has the necessary robust and fully-accredited processes in place to protect the confidentiality and integrity of customer data at all times.