Chris Crellin, senior director, product management, Barracuda MSP, explained, “RMM tools must become part of an MSP’s daily client security posture assessment and remediation. Today, we are making those tasks easier for service providers by adding new features and capabilities focused on mitigating security risks and protecting customers’ data and applications.”
Jason Howells, vice president of international sales at Barracuda MSP (pictured), added, “While many MSPs want to make security an integral part of their daily management and monitoring routine, they often run up against a lack of time, resources or internal expertise, the new enhancements to Barracuda RMM is helping them to keep their customers secure and to focus on what really matters to them.”
Key highlights of the updated platform include new integrations with Windows Defender Antivirus, updates to Microsoft and third-party software patch management functionality, enhanced integration with Barracuda Intronis Backup, and ServiceNow Service Desk integration.