Today’s introductions are the latest developments in Avaya’s transformation: Six years ago the company began a shift from a telecommunications company to a provider of mobile, open, scalable collaboration and communications solutions for companies of all sizes. These new offerings are part of the $2.5 billion investment in R&D made by Avaya during this time to reshape its portfolio for the future of collaboration.
Avaya makes it possible for companies and organisations of all sizes to begin collaborating in new ways. Avaya designed out the complexity from its software and cloud-based services so employees can get to work faster and to work smarter. Open platform technology in Avaya’s solutions removes many of the barriers that slow business innovation, customer service and revenue generation and allows employees and partners to act as a team whether they are mobile or in the office.
Kevin Kennedy, CEO and president, Avaya said “Today, teams are located all over the globe, trying to work on a variety of devices as they move between meetings or connecting flights. It has never been harder to physically come together, and at the same time expectations have never been higher. Avaya’s simple, intuitive software and cloud-based services are designed to be effective, efficient and transparent so people can focus on the task at hand and not the barriers that are too often present in today’s business technology.”