This consists of four new contracts, including HPE Greenlake cloud solutions and the provision of service management support over the next three years.
Auxilion has invested £1.3 million in its new service management capabilities which is part of a broader Managed Services Continuous Improvement Programme (MSCIP). The offering, soft launched in July 2023, includes improved service delivery and support capabilities.
Auxilion’s new offering allows companies to orchestrate and collate company data which is often captured in disparate locations or stored on legacy systems and spread across various channels or formats.
Donal Sullivan, CTO, Auxilion (pictured above, right), said, “The nature of IT is fundamentally changing across modern organisations, and IT itself needs to profoundly change how it supports business functions and, indeed, where its perceived value lies. We see the need to empower business leaders by giving them the platforms and tools to drive their own projects, with technologies supporting them.
“Every business function – whether it be in operations, finance or HR – needs to understand how technology can be used to empower leadership, while aligning with and driving business performance. The processes, technology, people, knowledge and governance that ensure strategic initiatives are set-up for success need to be underscored by cohesive service management capabilities.”
Philip Maguire, CEO, Auxilion (pictured above, left), added, “The IT managed services sector is primed to experience a disruptive change on the same magnitude as the impact of the internet – a total gamechanger.
“This is happening within the context of struggling IT departments which are battling against increased demand for security monitoring, threat protection and outages. With the growing prominence, or soon to be dominance, of AI, businesses will need more proactive and innovative service management capabilities.
“Our investment in tooling and training to enhance our capabilities firmly puts us at the forefront of crossing this chasm of IT disruption, supporting customers on their transformation and innovation journeys. We’ve been quietly showcasing our proposition to the market and the appetite is there for an offering that optimises how companies support users, manage data and deliver for customers.”
In September last year, Auxilion announced the completion of phase one of its UK expansion strategy with a £4 million investment in its Managed Services Centre of Excellence in Sheffield.