The 8x8 Technology Partner Ecosystem has been established with more than 30 initial partners. This includes Cognigy, Avoira, Awaken, Balto, Converse360, Cresta, Engage Hub, LogicDialog, PromptVoice, Roboyo, Skybox Communications and Syndeo.
Built on the 8x8 XCaaS platform open architecture, the new programme looks to nurture an ecosystem of technology partners that encourages innovation and provides enterprises with the solutions they need to provide their own customers with exceptional experiences.
Hunter Middleton, chief product officer, 8x8, said, “A one size fits all approach no longer works. Instead, organisations expect their technology solutions and providers to innovate, adapt and evolve to meet their current and future business and customer needs.
“We are thrilled to announce the 8x8 Technology Partner Ecosystem, and even more excited to partner with so many industry leading, innovative CX vendors. The program complements our native AI-driven 8x8 XCaaS platform capabilities, giving enterprises the flexibility to build the right solutions to meet and exceed their customer experience goals.”