Vonage explains how to create better experiences for employees and customers.
Want to enhance your Microsoft Teams experience with calling and contact centre capabilities, but unsure where to begin?
Start by selecting an integration that optimises experiences for employees and customers without disrupting your workforce or adding high costs.
This Metrigy whitepaper spotlights Microsoft Teams adoption trends, along with options for integrating voice and contact centre capabilities into Teams.
You’ll learn how to:
- Optimise unified communications
- Minimise costs
- Maximise availability and reliability
- Give agents access to context, colleagues, and collaboration to quickly field customer queries
Read the whitepaper today, and discover how to elevate agent and customer experiences.
Get the best of both worlds with Vonage Contact Center and Microsoft Teams.
