At the summit, Wildix emphasised its 100 per cent channel focus, as well as showcasing x-hoppers, a communication tool for the retail sector that can help bridge interactions between staff, customers and systems. The solution brings together wireless headsets, and smart call points.
The event also highlighted x-bees, a sales communication tool that can be integrated with CRM platforms and calendar applications.
In addition, Wildix spotlighted its latest phone range, with each model designed for specific professional needs. The WelcomeConsole is suited for high-volume call handling, the WorkForce is optimised for standard office use and the ForcePro suits customer-facing roles.
Dimitri Osler, co-founder and CTO, Wildix (pictured), said, “This year’s summit has been a pivotal moment for Wildix. Unveiling x-hoppers marks a significant step in our innovation journey, showing our commitment to developing user-centric solutions that redefine retail communication.”
The event brings together unified communications and collaboration specialists to share insights, network and find out more about the trends shaping the unified communications market.