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AI & ML
News
Government launches AI standards initiative
Charlotte Hathway
News
Micro Focus reveals Operations Bridge SaaS release
Melissa Bradshaw
Feature
AI: what, why, where and how
News
Colt Technology Services adds fault management software to IQ Network
Feature
Kickstarting automation
News
Atos acquires Ipsotek
Charlotte Hathway
News
New Salesforce integration from Red Box uses voice data to generate sales performance insights
Charlotte Hathway
News
IPsoft’s Amelia is now available in the Microsoft Azure Marketplace
Charlotte Hathway
News
Over half of the workforce is ready for AI says Genesys
David Dungay
Insight
Voice data: the rocket fuel of AI in contact centres
David Dungay
News
UK businesses plan to adopt AI
David Dungay
News
ConnectWise announce M&A activity and industry initiative
David Dungay
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