Technology

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Achieving a successful contact centre deployment

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Better together

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Adapting to the new hybrid work world

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monday.com announces UK office launch and channel partner growth 

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RingCentral announces new Microsoft Teams enhancements

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TelcoSwitch integrates into e-commerce platform EKM

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Flomatik appoints new chief delivery officer

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Infosecurity Europe’s CISO community outlines the cyber threats to expect in 2022

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Zen Internet research pinpoints business impact of slow or unreliable internet

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Avaya reports $738 million revenue

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Vonage acquired by Ericsson for $6.2 billion

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Conversational commerce and the evolution of CX post-Covid